Main Requirements

To take full advantage of the Off the Grid Creator Application, you will be required to have the following software and hardware.

Square Account 

Our new Point of Sale (POS) system has been developed in collaboration with Square.

You will need to link your Square account to OTG Creator to participate in any Off the Grid Market and Catering events. If you don't have a Square account yet, you'll need one in order to proceed to the next step. More information about setting up a new Square account is available here.

For Creators that are new to Square, we’re here to support you and ensure you have what you need to make this transition as seamless as possible. Please contact appsupport@offthegridsf.com if you have any questions.

Once your Square account is set up (or if you already have an existing one), please Check our video training here to see how to link your account with the OTG Creator Application.

Device Requirements

==> Tablet (Android or IOS) - A tablet is required to run OTG Creator.

 Android Tablets: This application will run on any Android tablet as long as it is running on version 4.4 - 8.1 of the software. Find out what Android version you have here.

 Open your phone's Settings app > Near the bottom, tap “System”, then “Advanced”,then “System Update” > See your "Android version".

 iPad (iOS): This application will run on any iPad running iOS 12 or higher software. Find out which iOS version you have here.

Open your phone's Settings app > Tap on General > then About > then Software Version. To update your software, tap on the back arrow and tap "Software. Update" under the “About” section.

==> Square Chip Reader (for contactless payments and chip cards)

Square created a reader that helps with a really high level of security by adding the contactless payment feature (NFC) into this piece of hardware.

These payments include: 

• Apple Pay
• Google Pay
• Android Pay

Off the Grid has made the integration for any Square chip reader to be accessible through our Creator App within the POS. 

Click on this link to find out more about Square chip readers and their costs.