General

Hours of Operation

Hours vary for each location - please refer to the weekly market schedule here. As a general rule, our community lunch markets are open from 11 AM - 2 PM, while our community dinner markets are open from 5 PM - 9 PM. Over at Off the Grid HQ, our office hours are Monday to Friday from 9 AM - 5 PM. 

Market Locations 

Off the Grid operates markets in 15 Bay Area locations with over 60 events per week across all of our locations. Please refer to our weekly market schedule (also accessible via our mobile app) for an up-to-date listing of Off the Grid events.

Weather and Market Closures 

Off the Grid markets operate rain or shine. Although rare, we’re sometimes forced to close a market due to extreme weather or other unforeseen circumstances. Please refer to our market schedule for the most up-to-date information, as well as our Twitter feed for real-time updates.

Market Seasons 

Our destination markets are seasonal and generally, run from March until the end of October. Some of our smaller lunch and evening markets across the Bay Area may close but you can count on most of these community markets to stay open all throughout the year! For the latest on market closures, seasonal changes, and current open markets -  check out our website www.offthegrid.com.

Music

Off the Grid has a diverse roster of amazing artists to keep you feeling the vibe and enjoying the market! Check out our calendar to find out more. 

Holidays

Off the Grid HQ follows federal holidays and is closed on those days. Don't fret - our markets remain open even during holidays! Head over to www.offthegrid.com to find your market! 

Admission 

Off the Grid markets are free and open to the public. Always. 

Lost and Found 

Please email grub@offthegridsf.com with a detailed description of your item plus the date, location where it was lost, and contact info. Someone from our team will reach out if we find your item. 

Safety and Security 

Your safety is our top priority! If you have an emergency, call 911 and reach out to one of our staff in red for support. 

Reservations

In the interest of creating shared spaces that are accessible to everyone, Off the Grid does not currently offer reservations / reserved seating. We encourage visitors to enjoy our designated communal areas on a first come, first served basis. If you’re planning to attend with a large group and/or space is a concern, we encourage you to plan ahead and arrive early to snag a spot! If you’re interested in hosting a private event with Off the Grid, our Catering team would love to help! Please tell us more about your event by completing our online questionnaire, and a member of our Catering team will get back to you within 1 business day.

Grub Tokens (Gift Cards)

Just like gift cards, Off the Grid offers “grub tokens” at $5 and $10 values, which are available for pre-purchase (in denominations of 10) via our retail page. Orders typically require 7-10 days for fulfillment. Grub tokens can be redeemed with any of our mobile food partners (at Off the Grid markets) and do not expire. Please note that grub tokens have no cash equivalent and are non-refundable. So, for example, if you were to order a menu item worth $8 and would like to redeem your $10 grub token, you will not receive $2 in return. That said, most food items are offered at the $10 price point.

Off the Grid App 

Explore food experiences near you with the Off the Grid Markets app. Find and discover locations, schedules, vendors, menus, and more. Follow your favorites for easy access or book catering all through the app. Download the iOS app here and the Android app here.

Average Price Points 

The average price point is $10-$15 at all our markets.

Off the Grid Creators

You can find a complete list of all our Creators here. 

Menu and Diet Restrictions 

You can find creator menus by clicking on a specific creator from the list, here. Off the Grid creators are our "partners." We provide the platform (markets) but they are their own business. While we highly encourage our creators to include information on special diets (GF, V, VG), it is ultimately in their hands to do so in our markets.  

Environmental Awareness

Off the Grid Markets strive to be zero-waste events and are proud to support a 'leave no trace' ethos. That said, please make sure to dispose of your trash, including your furry pets', in the appropriate bins found in and around our markets and pack up everything you brought in. You can help our markets, parks, and Mother Nature by using compostable containers and reusable water bottles among other things! 

Questions, Concerns, or Feedback

We love to hear from our guests! If you have anything to share, please email us at grub@offthegridsf.com.

Donations or Charity 

Thanks for thinking of Off the Grid! Firstly, we’d like to thank you for doing such great work. We ourselves at Off the Grid are a small marketing team and given a number of projects already committed this year, I'm sorry to say we won't be able to support this initiative at this time. We wish you all the best with your event and hope to be able to work with you in the future.