Catering Event Bookings

We have launched a new feature on Infrastruckture (IFK) to book all of Off the Grid Catering events.

Introducing the Catering Event Builder! This new feature allows our Catering teams to work directly in Infrastruckture and are no longer juggling multiple systems to book their events.

This also allows consistency for booking markets and catering events at Off the Grid. The process will be very similar between the two and we are excited to show you what it's all about! 

How were Catering events booked before the CEB?

In the past, Off the Grid catering events have been booked via email. Sometimes, event details are updated, and that creates very long email threads. This creates confusion for both the creator and the event producer.

We wanted to make this process easier for you and our catering event producers! This is why we developed a new solution internally to better help you. 

Benefits 

1. Information for the events lives in one central place

2. Booking for your more opportunities

3. Information attached to the events

• Event producers contact information
• Menus
• Food visuals (photos of your dishes) 
• Pricing  
• Serving amounts 

4. Saves time 

5. Know all of event details before saying YES!

Learn more about accepting and declining invitations here 

Menu Items

Menu items are chosen based off of Catering menus listed in Infrastruckture. Learn how to update your Catering menu here

Menus should include menu item descriptions, pricing, high quality photos, dietary options, and ingredients. 

**Current Blocker: Do not delete any menu items for your Catering menus. This will prevent you being booked for future events. 

Event Updates 

Any event updates will be included in the event reminders sent from Infrastruckture. 

Tip: Double check event details 1-2 days prior to the scheduled event to make sure you are prepared and have all the information needed for a successful event! 

Learn how to find the assigned event producer's contact information here 

Need a training for the CEB?

Please reach out to your Customer Success Manager or email csm@offthegridsf.com