In addition to Markets, Off the Grid Creators have an opportunity to participate in catered events throughout the Bay Area. Before you are able to participate, you must take the first few steps.
1. Markets are a place to prove yourself to the Catering team. Arrive on time, be friendly, be accountable, and don't miss too many shifts.
2. Be proud of what you are serving, make it presentable. We like Instagramable foodie moments at all times.
3. Quick service is very important. No one likes to wait in line for 15 minutes and then have to wait for another 10 for food. Speed quality service is extremely important.
4. Read through the Catering addendum and signing it helps us understand that you have read through the guidelines, and you're ready to start. Click here to view addendum.
How are catered events different from Markets?
Catered events are hosted by the client and/or have an element of public sale similar to Markets. We provide a range of service types including food trucks, interior service (similar to traditional catering buffets), passed (an elevated experience with passed appetizers), and pods. Most catering events include a guaranteed minimum for Creators.
The schedule for Catered events are based on client demand, with peak seasons May - July, and September - October. Creators are usually confirmed 2 weeks to 2 months in advance of the event. Services can start as early as a coffee service first thing in the morning and end with late-night munchies after Midnight.
How to be a Successful Partner with Off the Grid Catering
- Strong partnership | Willing to work with and represent OTG, have a positive attitude
- Communication | Correspond to catering production team within 24 hours of inquiry, easy to communicate with, responds with sense of urgency
- Reliable | Plan ahead, manage schedule, timeliness, avoid cancellations to events and markets
- Consistent | Menus, high-quality food, portions, presentation; Serves 120 Meal (main + side) servings per hour or 240 Tasting Sized Servings per hour
- Flexible | Able to handle last minute requests, accommodate client and guests’ dietary requests (i.e. halal, allergies, etc) and producer’s curation of menus (i.e. no menu overlap, etc)
- Clean | Interior and exterior of food preparation and service space
- Adhere to Rules | Download Creator Code of Conduct
Consistent with Markets and in partnership with Off the Grid, we ask that our Creator partners exhibit timeliness, professionalism, and high-quality service. That includes but is not limited to:
- Providing the agreed upon menu items and amounts.
- Adhering to the event timeline: arriving on time, and not departing before OtG gives the okay.
- Engaging with the client and customers in a courteous and professional manner.
- Maintaining efficient and high-quality food service.
As a reminder of the terms agreed upon in the Creator Agreement, below are actions prohibited and subject to a fine:
- Late arrival after confirmed/contracted arrival time.
- Early break down or stopping service to the public prior to posted service time without prior authorization from Off the Grid.
- Departure from the Shift, or moving a truck within or from the market or event space, without acknowledgement from Off the Grid Staff (Pod Shifts Excluded).
- Failure to carry and have ready a 10’X10’ canopy and weights that are presentable and intact.
- Failure to provide power and fuel as needed for catering events (Off the Grid Catering Staff do not have these available at catered events).
- Failure to provide three clearly labeled and color‐coded bins (black/grey, blue, green) for trash, recycling, and compost, respectively.
- Failure to remove garbage and dispose of this waste outside of the service space. Public bins may not be used.
We do our best to book our clients' preferred Creators when it's possible. Our Sales and Production teams also offer recommendations based on the following:
- Cuisine type
- Service type (truck, tented, or interior)
- Theme or ambience of the event
- Most importantly, where you're permitted
How do I get more catering business?
We're excited to support and promote your business! Before clients have a chance to taste your food, they eat with their eyes, so the more we have to show (menus and photos), the more we can sell!
Permits | The more counties where you're permitted, the more opportunities you'll have. We’ve noted below, the percentage of catering business conducted in each county, in 2016.
Think Outside the Truck | In addition to catering from food trucks, we also offer clients the option of passed appetizers and interior service. Consider how you can customize your menu to include tasting sizes and items that are easy to pass or present as part of an interior station.
San Francisco-centric | Clients want to serve something you can't find anywhere else, whether that's a particular ingredient (Blue Bottle Coffee, Cowgirl Creamery) or the whole dish (FK). Noting what's unique and San Francisco-centric about your business or ingredients makes the dish and experience memorable.
Website/Social Media | Sometimes our clients will look at a Creator’s website or social media accounts to help them better make a decision. Keeping everything up-to-date, and include appealing photos can help clients choose you.
With the exception of public sale events and pods, catered events do not involve cash/payment exchange between the client and the Creators. Creators can expect to receive payment from OTG within 14 business days. To expedite the payment process, please register with bill.com.
Most public sale special events will implement the same fee structure as OtG markets: $55, plus 10% of gross sales after tax (unless otherwise noted). Food Creators must report their sales to the Catering Event Producer immediately after service. If the Catering Event Producer is not onsite, an invoice will be emailed to the Creators and payment will be due immediately.
Types of Events
Corporate | The majority of our catered events are for corporate clients, with food trucks at their office or at a private event space (i.e. luncheons, holiday parties, off-site celebrations)
Conferences | Conferences involve a range of services from coffee, to drop-off, food trucks, interior, passed, and bar. These larger, often multi-day conferences, require flexibility and fast-service from Creators.
Private Events | Private events are generally catered with food trucks and/or passed service, at private residences or event venues.
Weddings | Weddings generally involve fewer Creators, and require high attention to detail, menu selection, and service.
PODs | PODs are catered or public-sale events with 1-2 food trucks, at the same location on a regular basis. PODs do not have OTG staff onsite.
Types of Service
Trucks/Open Air-Kitchen/Tents | Just like markets
Passed | Tasting size items that are passed from the truck to guests by a server. This is an elevated experience, popular for late-night events and cocktail hours.
Interior Service | Similar to traditional catered buffets. Food is prepared and delivered by the truck/Creator and served to a buffet table. Most events will not allow cooking onsite.
Examples of Serving Sizes
Small Servings (Tasting size) (4-6 per person)
Example: 1 slider, 1 steamed bun, 2 street tacos, ¼ sandwich, ⅓ wrap/burrito, 4oz bowl
Medium Serving (Large tasting size) (2-3 per person)
Example: 2 sliders in a boat, a half sandwich, a half wrap or burrito
Main or Large Serving (1-2 per person)
Example: a Vermicelli noodle bowl, a fancy grilled cheese, a burger, a sandwich, a wrap or burrito, a personal pizza
Main + Side (1 per person)
Example: Sandwich with a side of fries or burrito with chips
Meal (Main + 1-2 sides + drink)
Example: Sandwich with a side of fries or burrito with chips and a soda/bottle of water