Troubleshooting: Your Connection is Not Private issue

In this article, we'll go over some troubleshooting tips for correcting the 'Your Connection is Not Private' error message within your browser.  Our site uses the https protocol which encrypts and decrypts user page requests as well as the pages that are returned by our Web servers, to increase privacy and security within the application.  There are several reasons why this issue may pop up, and we've provided a few possible quick fixes detailed below.

First off, we strongly recommend only using Google Chrome for when using Infrastruckture.

A few users have reported a web browser privacy error.  This could be because of a few reasons which are easily corrected by following a few of these simple steps below:

Method 1: By Fixing date and time of your computer

Click on “Change settings” and tick mark on “Synchronize with an Internet time server” and inside server select after that click on update now and then OK.

For current MAC OSX users:

You can find the settings in the time and date preferences.  Make sure to check the 'Set date and time automatically' checkbox.  

Here's A sample image below:

For Windows Users:

You can search for this setting on the web or try an article using this link:

https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#safe=active&q=how+to+sync+computer+time+with+internet+windows 

Method 2: Clear browsing data in Google Chrome

Sometimes cleaning the browser’s cache and history may help, so be sure to try this also if method 1 doesn't work.

Method 3: Turning off SSL or HTTPS scanning in Antivirus software

In Anti-phishing tab, turn OFF the Scan SSL.

Also, do you have a lot of extensions running? You can you try opening an 'incognito tab' with all extensions 'off'.

And that's it!